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Terms & Conditions

By using our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions ("Terms"). These Terms govern your use of our online casino and gaming platform operated by WinSpirit Australia Pty Ltd. If you do not agree with any of these Terms, please discontinue using our services.

Eligibility Requirements

To use our services, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction);
  • Be a resident of Australia (our primary target market) or one of the limited countries approved for international access;
  • Not be restricted from playing due to local laws or regulations.

Minimum Age Requirements

Our platform is designed for adults aged 18 and above. If you are under this minimum age, please do not use our services.

Geographic Restrictions

We restrict access to our platform in certain jurisdictions where online gambling is prohibited or heavily regulated. This list includes Australia (for non-residents), North America, China, Russia/Belarus, Iran/Syria/North Korea/Cuba, Crimea region, Netherlands (offshore restrictions), France, Italy, Spain, Japan (pachinko monopoly), and the Philippines.

Account Registration Rules

To create an account:

  • Fill out the registration form accurately;
  • Verify your identity through our KYC process;
  • Agree to these Terms and our Privacy Policy;

Only one account per person is allowed. We reserve the right to close or restrict accounts with multiple logins from different IP addresses, devices, or jurisdictions.

Identity Verification and KYC

We require proof of identity for all new users as part of our Know Your Customer (KYC) process. This includes:

  • Government-issued ID (passport, driver's license);
  • Proof of address;
  • Passport photo;

Our system will validate the authenticity of your documents to prevent identity theft.

Account Accuracy Obligations

You must keep your account information up-to-date and accurate at all times. Failure to do so may result in suspended or terminated service.

Account Security Responsibilities

It is your responsibility:

  • To create a strong password;
  • To not share login credentials with others;
  • To report any suspected unauthorized access;

Please protect your accounts from fraud by using reputable security measures, such as two-factor authentication.

Login Credentials and Password Protection

To maintain the integrity of our system, you are responsible for creating a secure password and protecting it. We may request account reset under certain circumstances (e.g., forgotten passwords or suspicious activity).

Restricted Behaviour and Prohibited Activities

You agree not to engage in:

  • Multi-accounting;
  • Fraudulent behavior (collusion, money laundering);
  • Cheating or exploiting glitches in our system;
  • Manipulating gameplay results through artificial means;

These restrictions apply at all times, even after your account is closed.

Bonus and Promotion Rules

Bonuses are subject to the following conditions:

  • Welcome bonuses: 40x wagering requirement (AUD $1,000+ playthrough on first deposit);
  • Ongoing promotions: specific terms for each offer will be displayed in-game;
  • Limited-time offers: these may have distinct rules or expiration dates.

Wagering and Gameplay Conditions

To meet bonus requirements or earn rewards:

  • Complete the minimum bets required within 7 days of claiming your bonus;
  • Participate regularly to level up;

Avoid exploiting gameplay mechanics for unfair advantage, as this will be deemed cheating.

Responsible Gambling Expectations

We aim to provide a safe gaming environment. You acknowledge that you are aware of and understand our Responsible Gaming Policy (available on request) and agree to adhere to these guidelines:

  • Set deposit limits;
  • Self-exclusion or restriction your account if needed;
  • Recognize the risks associated with online gambling.

Suspension or Closure of Accounts

We reserve the right, at any time and without notice, to suspend or close an account for any reason (including but not limited to):

  • Violating these Terms or applicable laws;
  • Providing false information during registration;
  • Using our system in a way that is deemed malicious.

If we suspend your access, you may request reinstatement upon resolving the issue(s) causing the suspension. In cases of permanent closure, all account balances will be forfeited and you must remove any promotional materials related to WinSpirit Casino from public display.

Intellectual Property and Platform Ownership

The content on our platform (including software code, graphics, text, images, logos, sound effects, music) is owned by us or licensed from other parties. You acknowledge that you do not claim ownership over any aspect of the website or its components.

Limitation of Liability

To the fullest extent permitted under applicable law, we will not be responsible for:

  • Damages related to system downtime (maintenance, technical difficulties);
  • Losses arising from market fluctuations or changes in legislation;
  • Any damage caused by your failure to follow these Terms or applicable regulations;

By using our platform, you agree that you are aware of and acknowledge this limitation.

Modification of Terms

We may update the terms at any time without notice. Please check back regularly for new information. Your continued use after updates indicates acceptance of changed rules.

If a conflict arises regarding interpretation of these Terms or applicable laws/Regulations, Australian jurisdiction will apply exclusively.

Disclaimer:

The Terms and Conditions provided are intended to serve as general guidance. However, the terms of your account may vary due to factors like jurisdictional specifics and platform-specific details. For full clarity on how our services operate and which rules specifically apply to you, please review all applicable policies and guidelines upon creating or accessing your account.

Contact Us:

Any questions regarding these Terms should be addressed through our website's contact form, located in the footer of every page. Our support team will respond within a reasonable time frame (24-48 hours).

This is the final version of the terms, with no changes made from WinSpirit Casino